Microsoft Fabric Success Story with Valamar Riviera

We’re proud to see Cloud Services featured in this transformative journey with Valamar Riviera and Microsoft Fabric. This case is a powerful example of what happens when vision, technology, and collaboration come together to solve real-world challenges.

Valamar’s story is one of bold digital reinvention—turning fragmented systems and manual processes into a unified, intelligent operation that delivers €20 million in added call center revenue, streamlined guest experiences, and real-time decision-making across the board.

At Cloud Services, we believe that data should empower—not overwhelm. Partnering with Valamar meant co-creating a solution that not only met their operational needs but elevated their strategic ambitions. From laundry logistics to predictive staffing, from payment gateway resilience to marketing optimization, every layer of their business now runs smarter, faster, and more securely.

This is more than a hospitality win—it’s a blueprint for intelligent operations across industries. Microsoft Fabric’s unified architecture, real-time intelligence, and AI capabilities are unlocking new possibilities, and we’re honored to help bring that vision to life.

To the teams at Valamar and Microsoft: thank you for the trust, the collaboration, and the shared commitment to innovation. We’re excited for what’s next.

Read the full story on Microsoft Customer Stories

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