Seamless Salesforce Integration with Microsoft Fabric: Open Mirroring in Action

Our mission at Cloud Services is to help customers build data warehouse solutions that are not only robust, but also easy to maintain and scale. Naturally, we explored Microsoft Fabric’s open mirroring capabilities and saw an opportunity to rethink how Salesforce data could be integrated—more efficiently, more flexibly, and with far less overhead. Afterall, traditional ETL-based integrations for Salesforce can be maintenance-intensive and heavy on configuration – and at Cloud Services, where we see room for improvement, we see an opportunity for development.

Our latest innovation – Open Mirroring solution for Salesforce – offers a powerful, scalable, and cost-effective approach to delivering your CRM data into Microsoft Fabric. This solution is already live in production and delivering measurable value, and we’re excited to share the benefits it offers – and what it can unlock for your business.

What Is Open Mirroring?

Open mirroring is a native capability in Microsoft Fabric that allows external applications to continuously write change data into a mirrored database within OneLake using the Delta Parquet open format. It’s designed to support a wide range of sources – not just Salesforce – by enabling low-latency ingestion directly into Fabric. This makes it ideal for building scalable, low-maintenance data architectures where operational data is instantly available for analytics, reporting, and AI workloads – no ETL required.

Recognizing the flexibility of open mirroring, our Cloud Services team engineered a solution that leverages its core principles to ingest and transform Salesforce data – turning a general-purpose feature into a targeted, high-performance integration. It enables organizations to maintain a live, analytics-ready copy of their Salesforce data – without the overhead of complex tooling or expensive storage, in line with Mirroring capabilities of Microsoft Fabric.

How the Architecture Works

No-ETL approach

We’ve long helped customers address limitations of traditional integrations – complex pipelines, heavy configurations, and ongoing maintenance. That’s why we built our Open Mirroring for Salesforce solution to eliminate the need for ETL altogether. Drawing on our experience building scalable data architectures, we’ve created a streamlined approach that simplifies integration while allowing for tailored ingestion of only the Salesforce objects that matter – Accounts, Opportunities, Leads, and more – based on each customer’s specific needs.

Near real-time replication of Salesforce data

Our solution is engineered to avoid the hassle of managing and scheduling ETL pipelines. It provides continuously updated data by design, ensuring a single source of truth across both operational and analytical systems. Our experience ensures that the replication is also reliable and secure – ready to support your most sensitive business decisions.

Activating Salesforce Data in Microsoft Fabric

Since Salesforce data isn’t natively available in Fabric, our integration bridges this gap. Once the data lands in Fabric, it becomes fully accessible in OneLake – ready to be queried, modeled, or visualized using any of Fabric’s engines like SQL, Spark, or Power BI. This availability allows you to unify all your data – structured and unstructured – across domains, making it easier to unlock insights and power deep insights at scale.

The Value Behind the Design

This architecture offers a combination of efficiency, scalability, and cost savings that makes it especially well-suited for modern data warehouse scenarios.

First, it enables timely and frequent updates of Salesforce data into Microsoft Fabric, ensuring that business users and analysts always have access to fresh, analytics-ready information – whether used for daily syncs or near real-time updates, the architecture supports consistent data availability.

Second, it’s inherently cost-effective. The compute used for open mirroring ingestion is free, and storage in OneLake is included for free up to the capacity limits defined by your Fabric license. This eliminates the need for costly third-party ETL tools or intermediate storage layers, significantly reducing the total cost of ownership.

Finally, the architecture is scalable. The Cloud Services solution supports simultaneous processing of many Salesforce objects, and the architecture is reusable across different projects or clients. This makes the solution easy to maintain, extend, and replicate—whether for a single business unit or across an entire enterprise.

A Real-World Success Story: ERGOMED

We’ve already deployed this solution successfully at ERGOMED, a global provider of specialized services to the Biotech and Pharma industries. For ERGOMED, the open mirroring integration has unlocked up to date visibility into Salesforce data across departments, enabling faster decision-making and more agile operations all while reducing infrastructure costs.

“As a company where commercial and business development teams work globally—covering the marketing funnel from MQL and SQL to closing new deals—it is extremely important to process CRM data points close to real time, allowing us to operationalize data into informed decisions. With Cloud Services’ Open Mirroring, we now get near real-time data with zero integration overhead. It’s not just more efficient—it’s a smarter, leaner way to work with our Salesforce data.”

Siniša Behin

Vice President of Data and Business Intelligence, ERGOMED

Ready to Replicate with Cloud Services

The solution is particularly well-suited for organizations that depend on Salesforce as a core system of record and want to unlock timely insights without the burden of traditional data integration. It’s a strong fit for teams operating in fast-paced, data-driven environments – where agility, cost-efficiency, data-driven decision making are essential to staying competitive. Whether you’re in biotech, finance, retail, or any industry where decisions rely on fresh CRM data – this architecture offers a modern, scalable path forward – and here at Cloud Services, we are always ready to help you onboard quickly and securely.

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